FAQ

Product features

Most of our bags have a built-in USB charging port. You can check this feature and other features in the product details section for each product.

1. Connect your personal power bank (not supplied in the bag) with the port inside the bag.

2. Connect your mobile charging cable to the USB charging port on the outside of the bag.

3. Plug the cable into your phone to begin charging.

Not all bags are designed with rain coat, you can figure out this feature availability in the product details section.

Most of our products are designed with a waterproof coating material and water repellent lining to keep all your items protected from water, and no fear of rain.

HOW DO I PLACE MY ORDER

It is very easy and fast to order on markrydenbag.com. When you find your favorite product, click on ADD TO CART, then click on CHECK OUT which is on the bottom of the panel.

Markrydenbag.com accepts all major payment cards including Visa cards, Master cards, and American Express cards.

Cash On Delivery payments are not accepted on our website. Check the previous question for the available payment methods.

You can cancel your order within 6 hours after purchasing it. For faster order changing or cancellation, please click on the live chat button to contact us.

ORDERS SHIPPING

We ship worldwide via fast shipping express. It takes 1-2 days for the order to be fulfilled and dispatched. If you are ordering from any country around the world, expect order's arrival within 10-15 days.

Markrydenbag.com is glad to offer worldwide FAST & FREE shipping to its customers.

The client is solely responsible for any customs fees, taxes, and charges. Customs policies differ from one country to another. For an accurate estimate, please contact your country's customs agency. All orders may be subject to customs delays.

In case of any order delay or not arriving, please contact our after sales support on live chat or by email, they will be fully dedicated to help you.

We accept orders refund & return within 60 days after receiving your order. For more details, please check the shipping & refund policy in the home page.